Broken product

Lisa
Lisa Makovska
Asked on February 07, 2023
How can I return the product? I’ve opened the package and my order items are broken.

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  • Kashan Faizan
    Answered on February 12, 2023
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    The most significant stage is to avoid marking the order as "Completed." It will be very difficult to fix the product issue once you press this button, marking the order as “Completed” one.

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  • Daryl Camp
    Answered on February 20, 2023
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    Take pictures of the package from every angle. Look for any indications that the package may have been struck or dropped while being transported. Next, make sure the product was packaged properly for shipping. The Export Portal Support Team can then be contacted for assistance.

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