Ask a question Ask

Recent questions

By category

By country

Order cancelling

Lucy
Lucy Wanyika
Asked on December 23, 2020
How can I cancel my order?
in Buying and Selling Botswana Botswana

    All replies 4

    Reply
  • Pitchapat Rongwong
    Pitchapat Rongwong
    Pitchapat Rongwong
    Answered on July 29, 2021
    Did it help?
    0 0

    First of all, you can cancel an order only before it is shipped. Go to the Orders page, select the order you want to cancel, choose "Action on Order" and then "Cancel Order".

    Did it help?
    0 0
    View comments ( 0 )
    Comment
    • There are no comments yet, Sign in and be the first to comment.
    View comments ( 0 )
  • Tolu Musah
    Tolu Musah
    Tolu Musah
    Answered on March 21, 2021
    Did it help?
    0 0

    When I have asked Customer Support about how could I cancel my order, because I had some troubles with the Business, they said to click the button “Action on Order” and choose the Cancel option. Also, would be a good point to discuss with the seller about this, to explain the situation, and to decide how to proceed further.

    Did it help?
    0 0
    View comments ( 0 )
    Comment
    • There are no comments yet, Sign in and be the first to comment.
    View comments ( 0 )
  • Elisabeth Macpherson
    Elisabeth Macpherson
    Elisabeth Macpherson
    Answered on January 31, 2021
    Did it help?
    0 0

    You can choose the Cancel Order Request button, and afterwards you will receive a notification from the Order Manager, but this could be done only before the shipping started, as soon as the shipping moved to progress, you already cannot cancel it.

    Did it help?
    0 0
    View comments ( 0 )
    Comment
    • There are no comments yet, Sign in and be the first to comment.
    View comments ( 0 )
  • Lisa Makovska
    Lisa Makovska
    Lisa Makovska
    Answered on January 05, 2023
    Did it help?
    0 0

    There is a cancelation button in your order menu.

    Did it help?
    0 0
    View comments ( 0 )
    Comment
    • There are no comments yet, Sign in and be the first to comment.
    View comments ( 0 )